Legal

Privacy Policy

Effective date: July 27, 2026  ·  Last updated: July 27, 2026

This page is a template and requires review by a qualified attorney before launch. It must be customized to reflect LivTech's actual, current business practices, and updated any time those practices change (new tools, new data collected, new service providers, etc.). It is provided for transparency, not as legal advice.

This policy describes what information LivTech collects through this website and how it is used. It applies only to this site and does not describe the privacy practices of any third-party service you may be directed to (such as Instagram or Formspree).

Information collected

The only information collected directly by this site is what you choose to submit through the contact form, which may include your name, business name, email address, preferred contact method, business type, and details about what you're looking for.

This site also includes an interactive workflow diagram (the "visitor to lead" diagram). It is an illustrative, pre-scripted demonstration built into the page itself. No information you click or select inside it is sent, transmitted, stored, or shared anywhere — it never leaves your browser.

The AI assistant — what actually happens

Unlike the workflow diagram above, the AI assistant on this site is a real, working feature, connected to Anthropic's Claude AI model through a server-side function. Here is exactly what that means:

• Whatever you type to the assistant, plus the recent messages in that same conversation, is sent to Anthropic's API on a LivTech server in order to generate a reply. It is not sent anywhere else.
• The conversation itself is kept only in your browser's memory for that visit — LivTech does not save a full transcript to a database. It disappears when you close or reload the page.
• The assistant will only ever pass your details to LivTech if you explicitly click "Yes, send" after being asked. At that point, only a short summary and the contact details you typed into that specific form (not the full transcript) are forwarded to LivTech's existing contact-form inbox (via Formspree, described below).
• If you never click "Yes, send," nothing about your conversation is ever forwarded to LivTech.
• Anthropic's standard API terms (separate from their consumer product) state that API conversations are not used to train their models by default. This is Anthropic's own policy, not a LivTech guarantee — see Anthropic's current terms for the authoritative version.
• Do not type passwords, payment details, government identification, medical information, or other highly sensitive information to the assistant — it is not designed to receive them.

How your information is used

Information submitted through the contact form, or through the AI assistant with your explicit confirmation, is used only to respond to your inquiry. It is not sold, rented, or shared with third parties for marketing purposes.

Third-party form processing

The contact form — and, with your confirmation, AI-assistant lead summaries — are processed by Formspree, a third-party form-delivery service, which receives the submission in order to deliver it to LivTech by email. Formspree's handling of that data is governed by its own privacy policy.

Hosting and technical information

This site is hosted by Netlify. Like most web hosts, Netlify's infrastructure may automatically log standard technical information for any visit — such as IP address, browser type, and request timestamps — as part of normal web server operation and security monitoring. LivTech does not separately collect or review this information; it is governed by Netlify's own privacy policy.

Cookies and tracking

This site does not currently use advertising trackers or session-recording tools. A minimal, non-tracking preference is stored in your browser's local storage to remember your selected language (English or Português) between visits — this preference never leaves your device and is not used to identify or track you. If broader cookies or analytics are added in the future, this policy will be updated to reflect it before those tools are turned on.

Data retention

Form submissions are retained only as long as reasonably needed to respond to your inquiry and for basic business recordkeeping, and are not used for any purpose beyond that. A specific retention period has not yet been finalized as a formal business policy; visitors may request deletion at any time using the contact method below.

Your choices and requests

You may request access to, correction of, or deletion of information you submitted through this site by emailing the address below. Requests are handled manually and reasonable identity verification may be requested before making changes.

Security

LivTech takes reasonable, documented steps to protect information submitted through this site (for example, this site is served only over HTTPS and uses a reputable third-party form processor rather than a custom, unaudited system). No website or online service can be guaranteed to be completely secure, and LivTech does not claim otherwise.

Language versions of this policy

This policy is available in English and Portuguese. LivTech has made reasonable efforts to keep both versions consistent, but the English version is the controlling version in the event of any conflict or inconsistency between them. [Requires attorney review before this clause is treated as final.]

Changes to this policy

This policy may be updated as the business, its tools, or its legal obligations change. The dates above reflect the most recent revision.

Contact

Questions about this policy, or requests to access, correct, or delete your information, can be sent to livtechsystems@gmail.com.